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To achieve results, especially sustainable results, organizations must align performance. Most of the inefficiencies in business occur because individuals, teams, and departments are working against one another, as opposed to aligning their efforts. The gaps in performance impact every aspect of the business allowing revenue, profits, customers, team members, service, and productivity to fall through the cracks.

The Performance Aligned Leadership Model (PALM) is master model for organizational effectiveness. The model consists of 7 levels of behavior that close performance gaps to create alignment. The PALM provides a road map to show how individual and team behaviors influence other behaviors, and even more importantly, how the interrelationship of behaviors impact results.

This visual model provides the formula for individuals, teams and departments to align their actions toward a common goal to improve productivity, customer connection, and the business culture. Once understood and implemented, the PALM will change the nature of conversations, the dynamics of teams, and the implementation of strategy forever.